Shipping policy

We know how important it is to get your stuff as soon as possible. Please keep in mind our order processing times are separate from the shipping times.

All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Potential delays can be due to a high volume of orders during the holidays or postal service problems that are outside of your control.

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

Free shipping on all orders over $75.

International Shipping

We offer international shipping. Shipping charges for your order will be calculated and displayed at checkout.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. I Ship You Knot is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 5ndays of receiving your shipping confirmation email, please contact us at info@happistorz.com with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

We accept returns up to 10 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at info@happistorz.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis and will work for a solution.